DXRacer gaming seats are easily adjustable and designed to be extremely customized. We recommend that you shop by material, size, style, function, price, etc to discover the best fit for yourself. You can check our page where you can select the sort for more information.
There are 4 easy steps to add your chair to cart:
Step 1: Choose your series
Step 2: Choose your size
Step 3: Choose your upholstery
Step 4: Choose your color

We only accept payment via PayPal to ensure the security of your property.

Yes. You can leave a message on Contact DXRacer page . We will reply to you as soon as possible.

FedEx provides a Track and Trace number so you may check the status of your order once it leaves our warehouse. Once your tracking number has been generated, it will be posted under the order information when you log into your account on our website. Please click on the My Order tab to obtain all of your order and tracking information so you can be aware of when to anticipate delivery.

You can often visit our official website or fill out the form to contact us for recent updates.

The shipping from DXRacer is FREE. DXRacer USA offers free shipping on all orders to the US territory (excluding Alaska, Hawaii and Peuto Rico) and no minimum purchase is necessary.

Orders will be shipped by FedEx Ground and you will receive both order confirmation by e-mail and notification when the order has been shipped.

DXRacer chairs are shipped to more than 56 nations and regions all over the world. DXRacer official website now can only ship to the United States, excluding Alaska(AK) and Hawaii(HI). For other countries, please contact our global resellers (Click here) . In selected countries, our products can also be purchased via online marketplaces such as Amazon, Walmart, Newegg, GameStop, etc.

Under normal circumstances, the current shipping times for in-stock products are three to five business days, depending on your location. Pre-ordered products may take between one and two months to arrive. We will seek to deliver your order as soon as possible, but we cannot be held responsible for delivery delays due to conditions beyond our control such as COVID-19, adverse weather conditions or FedEx error, etc.

No. FedEx cannot deliver to any military APO, FPO and DPO destinations. We only ship to residential or commercial addresses within the 48 contiguous states of the United States. Please contact FedEx immediately after placing your order if you have any special delivery requests, such as calling beforehand, scheduling delivery dates, or leaving the product in a certain place.

For the following time periods, your warranty will be in effect:
Drifting Series—2 years warranty
Craft Series—3 years warranty
Master Series—3 years warranty
Craft Series and Master Series can be covered by our extended warranty service from 3 years to 5 years. Damage to the chair's appearance or that caused by improper use is not covered. DXRacer reserves the right of final decision on whether or not a customer is eligible to get service under the warranty.

All DXRacer accessories or modular parts that are sold separately come with a one-year limited warranty and are not covered under your chair warranty.

Currently, we do not offer exchanges for our products. You can simply return your chair and repurchase it. (Refer to our return policy for more information) Do note that there will be an additional fee for your ship and delivery.

If your chair or accessories are damaged, please do not hesitate to contact our after-sale service, or fill out the contact form in details. Send in a picture of the damaged area along with your order number.

If you need a warranty for your chair or have any questions, you can submit a return request online or email us.
*Please have your detailed order information ready for the Warranty Department to begin your claim. You will be required to send photos and/or videos of the complication you are experiencing to allow our Warranty Department to further assist you.
*If you purchased your chair through a licensed 3rd party vendor, you will need to supply a copy of your receipt.
* Warranty hours of operation are Monday-Friday 8:30 am to 5:00 pm EST, and closed on Saturday, Sunday, and legal holidays.
Please see our Warranty Policy for more details.

1) Returns
*ALL RETURNS ARE SUBJECT TO A RESTOCKING FEE AT DXRACER’S DISCRETION.
*If you would like to return your chair, you must ship returning items back to us within 30 days of purchase. Excludes clearance items. Clearance items are final sales and cannot be returned for exchange and refund. 
*Customers are responsible for the cost of shipping. Once the chair has been received, an inspection of the chair will take place. If the package is completely factory-sealed, a 10% restocking fee will apply. If the package has been opened, and/or the chair has been assembled, a 20% restocking fee will apply. 
*If the customer is unable to receive the package and would like DXRacer to attempt to reship the package, the cost of shipping is then the responsibility of the customer.
*DXRacer will not waive restocking fees for any returned damaged goods.
*Please allow 10-15 business days after your chair has been received by our warehouse to allow us to inspect your return and process your refund. Please allow a minimum of 30-45 days for the return/credit process and for it to be posted on your credit card. You will be credited in the same manner as the original purchase was made, (i.e. if you paid by credit card, your credit card will be credited.) The purchase refund, less any exchange/return/restocking fees, will be made within 30 days of return and may be delayed due to any damage claim by the carrier.
*Requests to cancel or amend an order must be made via e-mail by 10 AM the following business day and/or prior to shipment. Any e-mail messages requesting an order to be changed or canceled that is received after business hours will be addressed the following business day. Any order refused after it has been shipped (unless previously arranged through our Customer Service Department) will be treated as a return and other costs, including but not limited to shipping and handling costs, will be deducted/charged.
*Credit Card orders must be canceled the day they were placed and before 5:00 p.m. EST. 
2) Refunds
*Refund amount depends on inspection results and other discretionary fees. Please allow a minimum of 30 days to complete your refund.
*We are unable to issue refunds for products returned that have been soiled, damaged or have parts missing.
*Shipping and Handling charges are not refundable, including residential fees.
*Any canceled orders will be refunded within up to 48 hrs.  

Easy to assemble and disassemble with the help of a video or assembly guide. The modular design brings your sitting experience to the next level.

Watching the assembly video or guide is a must before assembling your DXRacer gaming chair, as it will provide you with important safety information and assembly instructions. The majority of customers require approximately 20 minutes to assemble their chairs.

The majority of the upholstery on DXRacer gaming chairs may be cleaned without any effort when used routinely and not abused. If you chance to spill something while gaming, take off the sleeves of your chair and clean it up with a towel. Visit our blog for more detailed information on maintenance.

We were headquartered in Michigan, USA in 2013. You can visit our showroom to experience our first-hand gaming chairs.
Address: 9177 E. Michigan 36
Whitmore Lake, MI 48189
Hours: 9:00AM - 5:00PM, Monday - Friday
P: 810-626-7061, +1（855）627-5724(Toll-free)

The modular parts (cup holder, multifunctional stand, extendable footrest, etc.) are compatible with Master series and Air series. RGB Exoskeleton is only compatible with Air series. The replaceable mesh seat cushion is only compatible with Master series.
In addition, Craft series gaming chairs can be added to extendable footrest, excluding any other modular parts.

DXRacer sponsored gaming tournaments such as Star Wars, WCG, MLG, UMG, LPL, LCK, etc, and collaborated with top Esports organizations including Faze Clan, SKT T1, Samsung Galaxy, etc. As well as creating custom seats in collaboration with endemic brands such as Monster Energy, Facebook Gaming, Sony, Razer, and Twitch. DXRacer has also made its way to Hollywood and is now a regular part of major sports, movies, and TV series, attracting a large number of fans and audiences.

Yes. DXRacer has created a variety of co-branded chairs for top esports teams and famous brands. If you and your team want a custom chair, please click our Customized Service page and fill out the form. We'll reply to you as soon as possible.

DXRacer was Headquartered in Michigan, USA in 2013. DXRacer made history in 2006 by inventing the world's first gaming chair and it doesn’t stop there. With 100+ esports collaboration, DXRacer sponsored famous gaming tournaments such as MLG, UMG, LPL, LCK, etc, and collaborated with top Esports organizations including Faze Clan, SKT T1, Samsung Galaxy, etc. We have sold more than 6 million of chairs in 56 countries, and our global sales continue to break records. DXRacer gaming chairs are the best of all time.

1)Drifting Series
Inherited by the best features of racing seats and ergonomic design, Drifting can perfectly match your setup’s style and help you dominate the gaming world.
2)Craft Series
The Best Custom Gaming Chair. Designed with aesthetics in mind, the DXRacer Craft gaming chair infuses your setup with new vitality. It features a stereoscopic pattern which is flawlessly embroidered to bring gamers visual beauty. Enjoy the beauty of art and unmatched comfort. Every Craft is a masterpiece.
3)Master Series
The Most Comfortable Modular Gaming Chair. The DXRacer Master provides gamers and office workers with exceptional comfort and support for prolonged sitting. Change your gaming world with an innovative modular design.

The DXRacer gaming chairs come in three sizes (Regular/L, Plus/XL, and Super Plus/XXL) to allow you to find the perfect fit for your body. If you’re in between sizes, go up a size for more space.

1)EPU Leatherette
Feel like genuine leather, smooth & supple. After numerous testing, our newest generation of EPU leatherette is more eco-friendly and durable than regular leatherette since it combines the best features of various leatherette samples.
2) Microfiber Leather
With its rich luster and luxury touch, microfiber leatherette is a high-end upholstery that can provide you with unmatched comfort. Our high-performance perforated microfiber leather is more breathable and fresh to keep you from feeling stuffy.
3)Water-resistant Fabric
Water-resistant fabric is a high-tech textile that is skin-friendly and highly resistant to water. It requires no additional care. The tight weave and compact structure of the fabric make it more resistant to tearing and wearing.
Taking into account various properties, we utilize only premium leatherette and fabric that exceed industry standards. There are distinct upholstery options available on the official website, including PU leather, waterproof fabric, NEO leatherette, microfiber leather, etc. Choose the one with the features that are most essential to you.

Scientific research show that the angle of 135 degrees is considered as a safe recline angle for gaming chairs. According to numerous DXRacer Lab studies and tests, if the recline angle is above 135 degrees, the user will be at risk of falling.

The Craft series features the 2D integrated lumbar support that cannot be taken apart. As a whole, the 2D integrated lumbar support is adjustable in depth but not in height, making it hard to make strange sounds in an enclosed space. The Master series features the 4D integrated lumbar support that can be adjusted in & out, up & down. The modular design allows Master backrest’s foam to be taken apart and separated from its frame.

Previous to this, DXRacer's predecessor was a corporation specializing in the design and manufacturing of racing seats. In 2006, the world's first gaming chair ("Formula" series) was launched by DXRacer , ushering in a whole new era in the history of the gaming industry and creating a myth of gaming chairs. Formula series backrest also inherits the original cool appearance of racing seats and continue to be innovative.

NO. RGB Exoskeleton is only compatible with Air series. It is not compatible with other DXRacer chair series or other chair brands.