Shipping policy

A third-party carrier will ship any merchandise you purchase from our Service. The risk of loss and title for items purchased by you passes to you upon our delivery of the items to the carrier.

While we will work diligently to ensure that products are delivered in the indicated time, you agree that O Positiv will not be liable for any delays in shipping or delivery resulting from the action or inaction of any shipping or carrier service utilized by O Positiv.

If an ordered product does not arrive to a destination within the continental United States within a month of the order without notice of justifiable delay on behalf of O Positiv, or if an ordered product arrives damaged, broken, or otherwise defective, O Positiv will work with you to address whatever issue you may have.